This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
For the exhaustive list of cookies we collect see the List of cookies we collect section.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
*Terms and Conditions Apply
This product can be shipped worldwide
If you place an order and make a payment for an item that we have in stock before 3pm, and all funds are accepted and cleared by our bank and/or merchant account, we will endeavour to dispatch that item to you within 24hours. This is subject to there needing to be no alterations to the watch and no complications with the order, and also on the receipt of any documentation that the company requires from the customers before the watch is released, ie ID, proof of address etc. The release of a watch remains at all times at the discretion of the company.
Delivery charges are not included in the price of the Products. Our delivery charges may vary dependant on your address and the weight of the parcel and will be discussed with you by a member of the Sales Team at the time of order.
Products can also be collected from our office by appointment only for security reasons. Please contact a member of the Sales Team to arrange at least 24hours in advance.
We deliver to all countries covered by our chosen courier, FedEx. A list of the countries served by FedEx can be found http://www.fedex.com/gb/contact/served-countries.html. If you cannot locate your country on this list, please contact us and we will provide a fixed quotation for delivery of the product.
If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties, taxes, fees or charges applicable to the country where the Products are being received. Please note that we have no control over these charges and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
All watches come with a Time 4 Diamonds DMCC Ltd 12 month warranty (the ‘Warranty’) from the date you receive the watch. This Warranty protects your watch against manufacturing and mechanical faults subject to the conditions within this clause
Any watches that you have asked to be customised will automatically lose their manufacturer’s warranty as soon as customisation begins on the watch. Any warranty offered will therefore be with Time 4 Diamonds directly for a period of 12 months unless otherwise stated.
Warranty covers the mechanical parts of the watch and excludes damage by any form of water damage or misuse of the watch in any way. In the event your watch has been damaged by water, Time4Diamonds will offer to repair the watch at your expense if possible. It will also be your responsibility to deliver the watch to us in a timely manner to avoid further damage to the watch. We do not take any responsibility for the watch until such point as it is back in the Time4Diamonds office.
We deliver to all countries covered by our chosen courier, FedEx. A list of the countries served by FedEx can be found http://www.fedex.com/gb/contact/served-countries.html. If you cannot locate your country on this list, please contact us and we will provide a fixed quotation for delivery of the product.
If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties, taxes, fees or charges applicable to the country where the Products are being received. Please note that we have no control over these charges and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
Time4Diamonds are legally obliged to supply you with Products that conform to the Contract, and we aim to ensure all Products are sold with you, the customer, fully informed about the Products that you are purchasing including age, appearance, condition, any defects, manual and box authenticity and condition, relevant paperwork, and applicable warranties.Time4Diamonds are legally obliged to supply you with Products that conform to the Contract, and we aim to ensure all Products are sold with you, the customer, fully informed about the Products that you are purchasing including age, appearance, condition, any defects, manual and box authenticity and condition, relevant paperwork, and applicable warranties.
You must inspect Products as soon as possible after delivery to you, and contact us immediately to inform us if the Products are faulty or not as described upon delivery, or if you discover faults later after purchase (including Products purchased in store) up to a maximum period of 7 days. After this period all reports of faults will be inspected by us but relevant action will be discretionary dependant on the results of the inspection/testing.
You must ensure no further damage is done to the Products and return them to us within 7 days of contacting us to notify us of the fault. Products must be returned complete as of first delivery (including box, manuals, paperwork, links etc).
Return postage and insurance of the faulty items will be the customer’s responsibility, and we recommend that all packages are fully insured to the full value of the enclosed items. We will not be held responsible for any loss or damage to the items whilst in transit to us, this will be considered the responsibility of the customer.
No refunds will be given in the event of bespoke or customised Products. In the case of these Products being faulty, we will endeavour to repair/replace the Products as per 16.5 and 16.6. Due to the nature of customised Products we cannot put an estimate on how long this may take. If the period of time for either repair/replacing exceeds 3 months, the situation will be reviewed and any further decisions or actions will be made at our discretion
| Brand | Rolex |
|---|
*Terms and Conditions Apply
This product can be shipped worldwide
Over 50 Countries Qualify
Checked & Certified
Authenticity Guaranted
